„ Degree of internal use of the BI solution by employees from different levels and departments of an organization. As BI use becomes more pervasive, the number of employees using it will increase.
„ Degree of external use of the BI solution by stakeholders such as customers, suppliers, and government agencies. As BI use becomes more pervasive, the number of external users will increase. Information sharing through a BI solution can strengthen relationships with clients based on codependence on a set of data and metrics that both parties incorporate into their respective decision-making processes.
Percentage of power users or employees who are very familiar with the functionality of the BI software, who use it regularly, and whose primary task is to analyze data and provide decision support to other staff members or management. As BI becomes more pervasive, the number of power users within an organization grows up to a certain level, which does not seem to be significantly
affected by organization size or industry.
Number of domains or subject areas within the primary data warehouse. As BI becomes more entrenched within an organization, the organization will add additional domains to the data warehouse. An organization may start with just a few domains in one department and then expand the number of domains within and across departments. As the number of domains increases, so does the number of users.
„Data update frequency refers to the appropriateness of the data warehouse update frequency to support business decision-making needs. There is a need for the data to be fresh enough to be meaningful to power users and information consumers. Without accurate, timely data, there is no desire to use BI.
„ Analytical orientation is an indicator that consists of responses to several questions dealing with information sharing, importance of and reliance on analytics for decision making, and the influence BI has on an mployee's actions.
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